Privacy & Cookie Policy
Information pursuant to art. 13 pursuant to Regulation (EU) 2016/679 GDPR
In this policy, we will explain how we collect, use and protect the personal information of our users on the Palazzo's Vittoria website, connected to the domain www.palazzovittoria.com and www.palazzovittoriabooking.com, in compliance with the General Data Protection Regulation (GDPR) of the European Union and other applicable privacy laws.
INFORMATION COLLECTED
We collect different categories of personal information when you interact with our website, including your name, surname, email address, and other information you voluntarily provide us when requesting information, quotes, and online bookings.
PURPOSE OF THE PROCESSING
We use the personal information collected for the following purposes:
To manage requests for information and quotes;
To improve and personalize your experience on our website;
To comply with legal and regulatory obligations;
To protect our rights, your safety, and the safety of our services.
To communicate with you about promotions or other relevant information;
LEGAL BASIS
The processing of personal information occurs on the basis of one or more of the following legal bases:
Your express consent to the processing of personal information for one or more specific purposes;
The performance of a contract or the adoption of pre-contractual measures at your request;
Compliance with legal obligations to which we are subject;
Our legitimate interest in providing and improving our services, provided that your interests or fundamental rights are not overridden.
STORAGE PERIODS
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When the information is no longer needed, it is securely deleted or anonymized.
INFORMATION SHARING
We do not sell, rent or lease your personal information to third parties without your consent, except as described in this Privacy Policy or when required by law.
DATA SECURITY
We take appropriate security measures to protect personal information from risks of loss, unauthorized access, disclosure, alteration or destruction.
YOUR PRIVACY RIGHTS
Under applicable privacy law, you have the right to request access to, correction, deletion or restriction of processing of your personal information. You can exercise these rights by contacting us at info@palazzovittoriabooking.com or by using the contact methods available on this website.
CONTACTS
If you have any questions or concerns about our Privacy Policy or the processing of your personal information, please contact us at info@palazzovittoriabooking.com or by using the contact information available on this website. Thank you for reading our Privacy Policy. We hope this gives you a clear understanding of how we process your personal information and your privacy rights.
COOKIE POLICY
Last updated: June 2025
This Cookie Policy describes how Palazzo Vittoria based in Cutrofiano (LE) ("we", "us" or "our") uses cookies and similar technologies on the website connected to www.palazzovittoria.com and www.palazzovittoriabooking.com
WHAT ARE COOKIES?
Cookies serve several purposes:
Essential: Some cookies are essential to enable you to navigate and use the basic features of our website. Without these cookies, certain services cannot be provided.
Performance: We use cookies to collect information about the use of our website in order to improve its performance and your browsing experience. These cookies help us understand which pages are most frequently visited, which areas of the site are most interesting and if errors occur during navigation.
Functionality: Functionality cookies allow our website to remember your preferences (such as language or region) and provide enhanced, more personal features. For example, we may use cookies to remember your menu preferences or to allow you to make an online reservation more quickly.
COOKIE MANAGEMENT
You can manage your cookie settings in your browser. Most browsers allow you to control how cookies are used, delete existing cookies and set preferences to accept or reject certain types of cookies. However, please note that disabling cookies may affect the functionality of our website and some of the services we offer
Contacts
If you have any questions or concerns about our Cookie Policy, please contact us at info@palazzovittoriabooking.com or by using the contact methods available on our website www.palazzovittoria.com